Orders

Track your order

Use your customer account, confirmation email, or the Shop app to view secure order status and tracking.

View your Shopify orders

Sign in securely with the email used at checkout to see order status, fulfillment updates, and tracking details.

View my orders

Use your confirmation email

Open the secure order-status link in your order confirmation or shipping confirmation email. Shopify might ask you to verify the order number and checkout email or phone.

Track with Shop

The Shop app can automatically track Shopify orders and lets you add a carrier tracking number manually.

Open Shop

Can't find your order details? Contact support.